Templatething support center

How can we help?

Welcome to our Support Centre. Please check our articles to find answers to our FAQs. Want to contact us directly? Check out the form at the bottom of the page.

Customer Service


Need help with a recent purchase? Have any questions about our products? Are you having issues with your account? Drop us a line and email [email protected] or click the blue button below.

Most of us here at The Templatething are working from home. Some of us are taking days off to help family. As a result, it may take us longer than usual to reply to your support request. Hang in there and we will respond to you as soon as we can. Thanks for your patience along the way.

Frequently Asked Questions

Do you offer custom services & customisation?
Unfortunately, we do not currently offer custom services and customization. We suggest vetting your own freelancers via proven channels.
TEMPLATETHING is a design and coding resources platform for designers, developers, and entrepreneurs.
How often does your team upload resources?
Every week we are uploading resources on TEMPLATETHING
Where can i find my invoice?
After each purchase, you’ll receive a receipt to the email you used to make the transaction.(Note: If it doesn’t show up in your mailbox, check your spam folder as well.)
I need to reset my password on the TEMPLATETHING
our platform management system is Teachable, and your TEMPLATETHING accounts are created and managed by them. You can change your password by contacting support center.
I can't log in to my account
Please message our customer service for assistance at [email protected].
Do you offer refunds?
No, we do not offer refunds for digital goods. Please ensure you are 100% confident in your purchase. All products allow for detailed previews. If you need additional details about a product, please contact us prior to purchase